Frequently Asked Questions
Find answers to common questions about Solscan API, from account creation to technical details. Cannot find what you're looking for? Contact our support team.
How do I create a Solscan account?
To create a Solscan account, visit solscan.io. You can sign up by providing your email address and setting a password. Once registered, you can log in to access your Solscan API Management usage dashboard. This is the starting point for all Pro API interactions.
How do I subscribe to a Solscan Pro API plan?
Navigate to the "Resources" section on solscan.io and click "API Plans." You will be redirected to the Solscan Pro API landing page where you can select a plan and subscription period (e.g., monthly or longer-term). Proceed to the Stripe checkout page to enter payment details and confirm. For cryptocurrency payments with a minimum 6-month commitment, email [email protected]. After payment confirmation, your subscription is active.
What payment methods are supported?
Subscriptions primarily use Stripe for credit card payments. For cryptocurrency options, contact support with a minimum 6-month commitment. All payments are subject to the Solscan API Payment Terms and Conditions.
What plans are available for Solscan Pro API?
Specific plan details, including tiers, pricing, and features, are available on the API Plans page at solscan.io/apis. Plans are structured around Computing Units (CU) for API usage, with all CU set to 100. For custom options or detailed levels, contact [email protected] to register, as standard plans may not be publicly listed in full detail without login.
Can I get a refund for my API plan?
No, refunds are not offered for any API plans once the purchase is completed. Cancellations do not result in reimbursement, per the terms and conditions.
What if my payment fails or is delayed?
If payment fails during checkout, verify your details on the Stripe page and try again. For delays in confirmation, check your email for status updates or contact [email protected]. Once confirmed, access your profile to proceed with API setup.